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Shipping Information

SHIPPING / DELIVERY INFO

TheCapCity.com aim is to have your items shipped to you as fast as possible; therefore we offer overnight shipping on all orders within Malaysia.

Orders are shipped by Pos Malaysia daily and they are delivered between 9 am and 5 pm Monday – Friday to the given shipping address. Please note that overnight delivery times do not include Saturdays, Sundays or Public Holidays. Please also ensure that you enter your shipping address correctly as we cannot redirect orders once they have been shipped.

To track your order, please use the tracking ID sent to you in the confirmation email. As a precaution, please keep the receipt of the delivered product or transaction ID.

In the rare circumstance that your item has a defect or is missing from your order please contact Customer Service at info@thecapcity.com .
 

MALAYSIA SHIPPING RATES & DURATION
WEST MALAYSIA (2 - 3 DAYS) RM 6.00
EAST MALAYSIA (SARAWAK ONLY) (2 - 3 DAYS) RM 12.00

 

INTERNATIONAL SHIPPING RATES
SOUTH AFRICA (3 - 6 DAYS) RM 240.00
JAPAN (3 - 6 DAYS) RM100.00
HONGKONG (3 - 6 DAYS) RM 85.00
UNITED STATES (3 - 6 DAYS) RM 155.00
UNITED KINGDOM (3 - 6 DAYS) RM 145.00
SINGAPORE (3 - 6 DAYS) RM 60.00
THAILAND (3 - 6 DAYS) RM 65.00
INDONESIA (3 - 6 DAYS) RM 65.00
PHILIPPINES (3 - 6 DAYS) RM 80.00
AUSTRALIA (3 - 6 DAYS) RM 115.00
VIETNAM (3 - 6 DAYS) RM 75.00
TAIWAN (3 - 6 DAYS) RM 100.00
SOUTH KOREA (3 - 6 DAYS) RM 105.00
SAUDI ARABIA (3 - 6 DAYS) RM 135.00
UNITED ARAB EMIRATES (UAE) (3 - 6 DAYS) RM 130.00